Legal & Privacy

1.1 Who We Are

OACRA LLC (“OACRA”, “we”, “us”, or “our”) provides educational tools, planning resources, and directories to support probation compliance and reentry. This Privacy Policy explains how we collect, use, and protect your information when you visit oacra.com, oacra.app, or interact with our services.

We aim to align with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where they apply to our activities.

1.2 Information We Collect

We may collect the following types of information:

• Contact information – such as your name, email address, and phone number when you fill out a form, book an appointment, or contact us.
• Account and purchase information – if you create an account or purchase digital products (e.g., planners, toolkits, or listings) through our store.
• Directory & partner information – if you submit details to be listed as a service provider or verified partner.
• Technical data – such as IP address, device type, browser, pages visited, and referring URLs (for analytics, security, and performance monitoring).
• Communication data – including messages you send via our contact forms, email, or mail.
• Payment data – processed securely by third-party payment processors (for example, Stripe or Squarespace Payments). We do not store full credit card numbers on our servers.

1.3 How We Use Your Information

We use your information to:

• Provide and improve our services, directories, and digital products.
• Respond to questions, support requests, or partnership inquiries.
• Process payments and manage orders for digital products and listings.
• Operate, secure, and debug our websites and applications.
• Send optional updates, newsletters, or product information if you choose to subscribe.
• Comply with legal obligations and enforce our terms and policies.

1.4 Legal Bases for Processing (Where Applicable)

When GDPR applies, we rely on one or more of the following legal bases:

• Consent – for example, when you subscribe to a mailing list.
• Contract – to provide services or digital products you request.
• Legitimate interests – such as securing our systems, understanding website usage, and improving our services.
• Legal obligations – where we must retain or share information to comply with law or court orders.

1.5 How We Share Information

We do not sell your personal data. We may share limited information with:

• Service providers who help us run our business (e.g., website hosting, analytics, payment processing, email marketing such as Mailchimp).
• Professional advisors (such as accountants or lawyers) where necessary.
• Authorities or third parties when required by law or to protect our rights, property, or safety.

Service providers are only allowed to process your information as necessary to perform services for OACRA and must protect your data in line with applicable laws and our agreements with them.

1.6 Data Retention

We keep your information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the context of our relationship with you.

1.7 Your Rights (GDPR/CCPA & Similar Laws)

Depending on where you live and applicable law, you may have the right to:

• Access – request a copy of the personal data we hold about you.
• Correction – ask us to correct inaccurate or incomplete information.
• Deletion – request deletion of your data (“right to be forgotten”), subject to legal obligations.
• Restriction & objection – in some cases, restrict or object to our processing of your data.
• Data portability – request a transfer of your data in a machine-readable format, where applicable.
• Opt-out of marketing – unsubscribe from marketing emails at any time using the link in the message or by contacting us.

To exercise these rights, please contact us at contact@oacra.app. We may need to verify your identity before responding.

Our websites may use cookies and similar technologies to improve functionality, analyze traffic, and support certain features such as embedded content, store checkouts, and affiliate tracking.

2.1 Types of Cookies We May Use

• Essential cookies – required for core site functions such as navigation, security, and checkout.
• Analytics cookies – help us understand how visitors use our site so we can improve content and performance.
• Preference cookies – remember your settings (for example, language or cookie choices).
• Marketing & affiliate cookies – used when we link to third-party services (such as Amazon or other affiliates) so those services can track referrals.

2.2 Managing Your Cookie Preferences

You can usually manage cookies through your browser settings by blocking or deleting them. Some features of our site may not function properly if you disable essential cookies.

If we display a cookie banner or “cookie settings” tool, you can use it to adjust non-essential cookies at any time.

Placeholder: Cookie Settings (to be connected to your Squarespace cookie controls, if available).

3.1 Reentry Directories & Provider Listings

OACRA hosts directories of community service, housing, employment, treatment providers, and other reentry resources. These listings are provided for informational purposes only.

• We do not supervise or control third-party providers listed in our directories.
• Listing a provider on OACRA does not equal endorsement, guarantee of results, or confirmation of legal compliance.
• Users should independently verify eligibility, licensing, costs, and suitability before engaging any provider.

3.2 Verified Partner Listings

Some providers may appear with a “Verified Partner” badge as part of a paid listing plan. This indicates that they have submitted information for review and/or entered into a commercial arrangement with OACRA.

Verification is limited in scope and should not be treated as legal, clinical, or professional certification. You remain responsible for your own due diligence.

3.3 Digital Products & Educational Materials

OACRA offers digital products such as planners, worksheets, games (including the OACRA Probation Challenge), and toolkits to support organization and education during supervision.

3.4 Affiliate & Referral Relationships

OACRA may participate in affiliate or referral programs, including but not limited to online marketplaces, professional services, or therapy platforms. When you click on an affiliate link and make a purchase or sign up, OACRA may receive a commission at no additional cost to you.

• Affiliate links are included to highlight tools or services that may support compliance or reentry goals.
• We do not control third-party sites or their privacy, security, or refund practices.
• Please review each third-party’s own terms and privacy policy before using their services.

By accessing or using OACRA’s websites, directories, store, or related services, you agree to these Terms of Use. If you do not agree, please do not use our sites or services.

4.1 Acceptable Use

• You will use our services in compliance with all applicable laws and court orders.
• You will not use OACRA to harass, threaten, or harm others, or to encourage unlawful activity.
• You will not attempt to interfere with, damage, or reverse engineer our websites or systems.
• You will not use OACRA to provide unauthorized legal, clinical, or professional services to others.

4.2 Intellectual Property

All content on OACRA, including text, graphics, logos, designs, and digital products, is owned by OACRA LLC or its licensors and is protected by copyright and other intellectual property laws.

• You may view and download materials for personal, non-commercial use related to your own compliance and reentry.
• You may not copy, reproduce, distribute, modify, or sell our content without written permission.

4.3 Changes to Services and Terms

We may update, suspend, or discontinue any part of our services at any time. We may also update these Terms of Use and other policies by posting revised versions on this page with a new “Last Updated” date.

Your continued use of OACRA after changes are posted means you accept the updated terms.

5.1 No Legal Advice

OACRA does not provide legal advice, representation, or advocacy. Nothing on this site, in our directories, products, emails, or tools should be considered legal advice or a substitute for consulting a licensed attorney.

For legal questions about your case, charges, probation terms, or early termination, you must consult a lawyer or legal aid organization in your jurisdiction.

5.2 No Clinical or Mental Health Services

OACRA does not provide mental health counseling, medical services, or emergency support. Any references to therapy providers, online counseling, or treatment resources are informational only.

For mental health concerns, contact a licensed professional. In an emergency, call 911 or your local emergency number immediately.

5.3 Educational & Informational Purposes Only

Information on OACRA is provided for educational and general informational purposes and may not reflect the most current legal standards or policies in your county, state, or country. Probation and reentry rules can vary widely.

You are responsible for verifying requirements with your supervision officer, attorney, or court.

5.4 No Guarantee of Outcome

Using OACRA, our directories, or our products does not guarantee any particular outcome, including but not limited to: avoiding violations, securing employment or housing, or obtaining early termination of probation. Judges, supervision officers, and third-party providers make their own independent decisions.

If you have questions about this Policy, want to exercise your privacy rights, or need help with data requests, you can contact us via:

• Email (primary): contact@oacra.app
• Phone (U.S.): 786-782-5408 (for general and business inquiries only)
• Mailing address: OACRA LLC, 405 Cassia Dr., Davenport, FL 33897, USA (no walk-ins; mail only)

When you contact us about privacy or data protection, please include enough detail for us to understand your request and verify your identity.

We take reasonable measures to protect your information against loss, misuse, and unauthorized access. These measures may include:

• Using reputable hosting and infrastructure providers.
• Encrypting data in transit using HTTPS.
• Access controls and authentication for administrative tools.
• Regular monitoring for unusual activity or abuse.

No system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of any passwords or account credentials you use with OACRA.

If you believe you have found a security vulnerability or your data may have been compromised, please email contact@oacra.app with the subject line “Security Concern”.

OACRA is committed to making our digital content as accessible as reasonably possible for all users, including people with disabilities.

• We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level where feasible.
• We use clear headings, readable fonts, and high-contrast colors for key content areas.
• We continue to improve keyboard navigation and screen-reader compatibility across our site.

If you encounter any accessibility barriers on our site, please contact contact@oacra.app and describe:

• The URL or page where the issue occurred;
• The assistive technology or browser you are using; and
• Any relevant screenshots or a brief description of the problem.

We will review your feedback and work to address accessibility issues within reasonable limits.

We may update this Legal & Privacy page from time to time to reflect changes in our services, applicable laws, or internal practices. When we do, we will revise the “Last Updated” date at the top of the page.

Significant changes may be communicated through a notice on our website or by email where appropriate. Your continued use of OACRA after any changes become effective means you accept the updated terms and policies.

If you have questions about any change, you can always contact us at contact@oacra.app.