Terms of Use

1. Scope and agreement

These Terms of Use (“Terms”) form an agreement between you and OACRA LLC (“OACRA,” “we,” “us,” or “our”) concerning your access to or use of OACRA services.

These Terms apply to:

• oacra.com, including directories, articles, resource collections, research, reference materials, and public information pages;
• oacra.app and associated applications and tools;
• AI-assisted features, document tools, planners, checklists, search features, and educational materials;
• provider, partner, directory-placement, licensing, submission, or account functions that reference these Terms;
• authorized OACRA embeds, feeds, APIs, data services, integrations, and digital products.

By accessing or using OACRA where an agreement is legally formed, you agree to these Terms and any additional terms applicable to the particular service you use.

Where a checkout, account, submission, API, embed, license, or other controlled service requires affirmative acceptance, the applicable click-through, checkout, or written terms also form part of the agreement.

If a separate written agreement directly conflicts with these Terms, the separate written agreement controls for the subject matter it governs.

2. Nature and purpose of OACRA

OACRA is an independent information and discovery resource focused on probation, reentry, community justice, service navigation, professional referrals, policy and procurement information, and related educational resources.

OACRA is not a court, probation department, parole authority, law-enforcement agency, correctional agency, government contractor acting as a supervising authority, law firm, medical provider, or emergency service unless a specific written agreement expressly states otherwise.

OACRA does not supervise individuals, impose conditions of supervision, determine compliance, modify court orders, approve providers on behalf of a court or agency, or make official eligibility or placement decisions.

3. Educational and informational use

OACRA content is provided for educational, informational, organizational, research, discovery, and referral purposes.

• No legal advice. OACRA does not provide legal advice, legal representation, or attorney-client services.
• No clinical advice. OACRA does not provide medical, psychological, psychiatric, substance-use treatment, or crisis services.
• No official determination. OACRA does not determine whether a particular service, program, provider, activity, document, residence, treatment option, employment opportunity, or other resource satisfies a court, supervision, licensing, or agency requirement.
• No guaranteed result. Use of OACRA does not guarantee eligibility, acceptance, approval, placement, employment, housing, treatment, early termination, funding, referrals, or any other outcome.

4. AI-assisted tools

OACRA may provide artificial-intelligence-assisted search, document analysis, question-and-answer functions, recommendations, summaries, organization tools, or other automated features.

AI-generated or AI-assisted outputs may be incomplete, outdated, inaccurate, ambiguous, or inappropriate for a particular situation. AI output should not be treated as an official interpretation of a court order, legal requirement, supervision condition, provider policy, or government rule.

Users remain responsible for reviewing information and confirming important matters with appropriate human and official sources before relying on an AI-assisted response.

OACRA may use human review, automated safeguards, testing, correction processes, and system monitoring to improve reliability and safety. These measures do not eliminate the possibility of error.

Users should not intentionally submit unnecessary Social Security numbers, financial-account credentials, medical records, confidential legal communications, complete court files, passwords, or other highly sensitive information to an AI feature unless the particular service expressly requests that information and explains how it will be handled.

5. Directories, listings and provider information

OACRA directories and resource collections are designed to help users discover and evaluate potential services and referral pathways.

A listing does not, by itself, mean that OACRA, a court, probation department, correctional agency, government agency, or other authority has approved, certified, inspected, endorsed, contracted with, or guaranteed the listed provider.

Provider services, intake status, eligibility criteria, service areas, prices, funding, staffing, contact information, court acceptance, and availability can change. Users should confirm current information directly with the provider and, where necessary, the appropriate supervising or referring authority.

OACRA may classify, organize, edit, summarize, verify, update, decline, suspend, correct, or remove listings in order to maintain directory quality, consistency, usefulness, safety, and integrity.

Paid placement, sponsorship, enhanced profiles, claimed listings, or other commercial relationships do not convert an informational listing into government approval or a guarantee of results.

6. Content, data and intellectual property

Except where otherwise identified, OACRA LLC owns or controls the original expressive content and protectable compilation authorship created for OACRA.

This may include original articles, summaries, explanations, provider descriptions, research, classifications, taxonomies, directory organization, structured fields, topic pathways, checklists, graphics, interfaces, templates, software documentation, and the protectable selection, coordination, and arrangement of OACRA resource collections.

OACRA does not claim ownership of independently existing laws, government publications, public records, ordinary facts, provider names, public addresses, public telephone numbers, third-party trademarks, or material owned by providers or other sources.

Public accessibility does not transfer ownership or create an unrestricted license to copy, extract, republish, redistribute, commercialize, or incorporate OACRA protected material into another product, database, application, model, or service.

Certain OACRA systems, methods, workflows, and related technology may be identified as Patent Pending while an applicable United States patent application remains pending. Patent-pending status does not represent that a patent has already been granted.

7. Automated access, scraping and machine use

OACRA welcomes ordinary human access, public discovery, direct linking, and legitimate search-engine discovery subject to applicable technical directives.

Search-engine indexing permission, public accessibility, or the absence of authentication does not by itself authorize bulk extraction, commercial reuse, AI ingestion, model training, database replication, or redistribution.

Unless OACRA expressly authorizes the activity in writing or through an applicable license, users may not use bots, crawlers, scripts, agents, browser automation, extraction tools, or similar methods to systematically collect, copy, monitor, download, reconstruct, transform, or store OACRA protected material at scale.

Restricted machine uses include unauthorized use of OACRA protected material for AI training, fine-tuning, grounding, retrieval-augmented generation, embeddings, vector databases, model evaluation, dataset creation, automated classification, automated answer generation, or the creation of competing or substitute information products.

Circumvention of authentication, rate limits, technical restrictions, robots directives, revoked credentials, blocking measures, or other access controls is prohibited.

To the fullest extent permitted by applicable law, OACRA expressly reserves rights concerning text and data mining, automated analysis, machine learning, artificial-intelligence training, model development, embeddings, dataset creation, and similar computational uses of OACRA protected material.

Nothing in these Terms is intended to eliminate a use that applicable law independently permits notwithstanding a rights holder’s objection. A person or organization relying on such a statutory exception remains responsible for determining whether the exception applies.

8. User responsibilities and prohibited conduct

Users are responsible for using OACRA lawfully and for complying with applicable court orders, supervision conditions, agency instructions, licenses, professional obligations, and laws.

You may not:

• use OACRA to commit, facilitate, encourage, or conceal unlawful activity;
• impersonate another person or organization or materially misrepresent your authority or affiliation;
• intentionally submit false, deceptive, fraudulent, or infringing information;
• interfere with the security, availability, integrity, or operation of OACRA systems;
• attempt to gain unauthorized access to accounts, databases, administrative functions, credentials, integrations, or restricted services;
• use OACRA branding or listings in a way that falsely suggests government approval, court recognition, partnership, sponsorship, verification, or endorsement;
• use OACRA protected content contrary to the applicable Resource Terms or written license.

9. Accounts, subscriptions and paid services

Some OACRA services may require an account, subscription, purchase, license, sponsorship, provider arrangement, or other paid access.

Additional pricing, billing, renewal, cancellation, permitted-use, technical-access, or service terms presented at checkout or in a written agreement apply to the applicable transaction.

Users are responsible for providing accurate account and billing information and for maintaining the confidentiality of credentials under their control.

OACRA may change or discontinue a paid offering prospectively, subject to any applicable written agreement, purchased term, refund obligation, or law.

10. Provider and third-party submissions

Providers and organizations may submit names, descriptions, contact information, service details, logos, images, supporting documents, corrections, and related materials.

A submitter represents that it has authority to provide the submitted material and that the submission does not knowingly violate another person’s intellectual-property, privacy, or other rights.

Unless separate terms state otherwise, submission grants OACRA permission to review, verify, edit, format, classify, summarize, display, reproduce, and publish the submitted material as reasonably necessary to operate the applicable listing, directory, resource, or service.

Publication does not transfer third-party ownership to OACRA and does not create guaranteed placement, referrals, sponsorship, certification, government approval, or court acceptance.

Questions or complaints concerning copyrighted third-party material may be submitted through OACRA’s contact page .

11. Privacy and security

OACRA seeks to limit unnecessary collection of sensitive information and encourages users to avoid submitting information that is not needed for the service being used.

Depending on the service, OACRA may process technical, account, transaction, usage, submission, communication, security, or AI-interaction information for purposes such as providing services, fraud prevention, security, quality improvement, analytics, compliance, and recordkeeping.

Additional information is provided in OACRA’s Privacy Notice .

No Internet service or electronic storage method can be guaranteed to be completely secure. Users are responsible for using reasonable care when transmitting information online.

12. Third-party websites, providers and services

OACRA may link to providers, government agencies, organizations, publications, payment services, maps, software platforms, or other third-party resources.

Third-party websites and services are governed by their own terms, privacy practices, availability, security controls, and operating decisions. OACRA does not control those third parties merely because OACRA links to or identifies them.

A link, citation, listing, source reference, or mention does not necessarily constitute endorsement, partnership, sponsorship, approval, or responsibility for the third party’s conduct.

13. Availability, updates and service changes

OACRA may add, modify, reorganize, correct, suspend, restrict, or discontinue content, features, directories, integrations, data sources, provider records, or services.

OACRA does not guarantee that any particular webpage, directory record, provider, feature, API, AI function, integration, or service will remain available indefinitely.

Information may become outdated between reviews. Dates such as “last reviewed,” “last confirmed,” or “last updated” describe OACRA’s information-management process and do not guarantee that no external change occurred afterward.

14. Disclaimers

To the fullest extent permitted by applicable law, OACRA and its services are provided on an “as is” and “as available” basis without warranties of uninterrupted availability, error-free operation, completeness, fitness for a particular purpose, or guaranteed outcome.

OACRA makes reasonable efforts to develop and maintain useful information but does not warrant that every provider record, article, directory entry, AI output, external source, eligibility requirement, price, service area, intake status, law, policy, or government process is current at every moment.

Nothing on OACRA creates an attorney-client, therapist-patient, doctor-patient, probation-officer, supervisory, fiduciary, employment, agency, or other professional relationship merely through website use.

15. Limitation of liability

To the fullest extent permitted by applicable law, OACRA LLC and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the use of, inability to use, or reliance on OACRA services or third-party resources.

OACRA is not responsible for decisions or actions taken by courts, supervision authorities, correctional agencies, providers, employers, landlords, treatment programs, government agencies, funding sources, payment processors, or other third parties.

Limitations apply only to the extent permitted by applicable law. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

16. Indemnification

To the extent permitted by law, a user or organization that uses OACRA in violation of these Terms, infringes another person’s rights through material it submits, or exceeds the scope of an applicable license or written authorization is responsible for claims, losses, liabilities, and reasonable costs arising from that conduct.

This section does not apply to the extent prohibited by applicable consumer-protection or other law.

17. Suspension, restriction and termination

OACRA may restrict or suspend access to accounts, submissions, administrative tools, APIs, feeds, embeds, credentials, integrations, or other controlled services where reasonably necessary to address security concerns, misuse, nonpayment, excessive or abusive automated traffic, legal obligations, suspected fraud, or violations of applicable terms.

OACRA may also block or limit unauthorized automated access and may preserve relevant records where reasonably necessary to investigate misuse or protect users, providers, systems, intellectual property, or legal rights.

Provisions concerning intellectual property, permitted use, liability, dispute resolution, payment obligations, and other provisions that by their nature should survive termination remain effective where legally applicable.

18. Governing law and dispute forum

To the extent an enforceable agreement exists between the parties, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where federal law or another mandatory law controls.

Except where another written agreement or applicable law provides otherwise, contractual disputes arising directly from these Terms shall be brought in a court of competent jurisdiction serving Polk County, Florida.

Nothing in this section prevents OACRA from seeking provisional, injunctive, evidence-preservation, intellectual property, system-security, or other appropriate relief in another court of competent jurisdiction where legally available.

19. Changes to these Terms

OACRA may revise these Terms to reflect changes in its services, technology, business practices, licensing arrangements, security practices, or legal requirements.

The revision date displayed at the top of this page will be updated when material revisions are published.

Revised Terms apply prospectively from their stated revision or effective date unless applicable law or an affirmatively accepted agreement provides otherwise.

Separate contracts, licenses, subscriptions, and purchased terms remain subject to their own amendment provisions.